Naples Florida Webmaster - Personal Diary

Personal diary of the naples florida webmaster, Brian Zajac.

Sunday, October 12, 2003

Ranking high at Google - A Promotion Guide

Although this person doesn't have any formal "google" training, he's definitely on the right track to higher rankings. So, for a simple list of what to do to get listed into the search engines, it's definetely worth the read:

Ranking high at Google

When Google went online in late 1997, it entered a market that was already filled by several other competitors. To mention a few, Altavista, HotBot, Excite, Infoseek and Lycos had all managed to claim their own share of the searching industry. Despite being late in the game, in four years Google has managed to secure a place for itself in the search engine world.

While many of the search engines that used to dominate the field have now fallen or become shadows of their former selves, nothing seems to be able to stop the success of Google. After gaining the position of providing secondary results to Yahoo from Inktomi in 2000, Google broke into the big league. Claiming to serve over 70 million searches each day through its own site and its affiliates, Google can arguably be called the most important and powerful search engine of today.

What has made Google grow so fast? Will they be able to continue their outstanding performance? Is it possible that they will be able to reach profitability without having to stuff the pages with advertisements like other search engines have done? Those are interesting questions and I could offer a theory or two to answer them, but I won't.

What you and I are really interested in is how to grab our own small share of the enormous amount of traffic Google sends out to sites that are listed in its index. That is why the only thing I'll try to do in this article is to give you some insight on the ranking algorithm used by Google. Such knowledge is vital, because without it you will be unable to rank highly on the index and shall never receive the amount of traffic you had wished to.

Random thoughts before we begin

The most cautious (or paranoid) of you might have already started to wonder why I'm willing to share my views on the algorithm. After all, detailed information on the ranking methods used by different search engines can rarely be found on the web. Most search engines attempt to protect their secrets as well as they can, but occasionally someone spots a pattern and is able to "crack" the algorithm at least partially and is able to send his sites rocketing to the top.

However, these persons don't usually share their secrets with others. Why should they? In these days, the Internet is not the hippie land of flowers and love anymore. If you know how to secure good positions in the search engines, your site will get hits. If you are able to get hits, you will be able to make a nice amount of money. You'd have to be a fool to tell anyone about your experiences with the algorithms of search engines, because if you did, you'd suddenly find out that someone used your own weapons against you and dropped your pages out of the top ten.

So why the heck am I willing to give you some guidelines without charging you for it, like some of the other sites do? Well, general search engine optimization info is commonly available on several sites for free, but like I said, it is very difficult to find up-to-date information on the algorithms of specific engines. I'm kind of flattered with the thought of doing something fairly unique, offering information that very few others are willing to share.

If my ideas about Google's algorithm are even remotely correct, I have achieved this goal, even while it probably means that I'll have to fight a more difficult battle to rank my pages highly at Google in the future as this information keeps spreading. On the other hand, if I'm wrong, I can always say that you got exactly what you paid for.

In addition to the above, I have other reasons as well. Frankly, I'm sick and tired watching people spend tens or hundreds of dollars to buy books or subscriptions to web sites that promise to reveal all the ranking secrets you could imagine. Don't get me wrong, if the information is accurate, paying for it is a honest deal, but too often you notice that you paid for something you could have (or should have) been able to get for free. And what about those of us who just aren't able to pay? Throughout the history of the web, the search engine optimization game has become more and more difficult for the small guys as the Internet has grown and advanced. This article is my attempt to level the playing field a little.

What makes me the expert on this subject? Who am I to stand up and paint myself as an authority? To tell you the truth, not much. I don't work for the search engines and I don't have any secret contacts at Google that would be willing to give me the details of the algo. But I have achieved Top 10 rankings on competitive 2-word keyphrases with around 500,000 returns, which isn't a bad achievement in my book, especially while some of these words are often targeted by those who do posess fairly strong knowledge about search engine optimization. In any case, I'm not attempting to say that I have the best or most detailed information about this subject. All I can offer is to share what I know and hope that it will be of use to you.

OK, you've probably heard enough talk without any hard facts. Let us begin.

Ranking high at Google - key number one

While there are numerous things measured by the Google algorithm, one thing seems to outweigh every other aspect. I'm talking about listings in the Open Directory Project. Google seems to heavily favor sites and pages that are listed in there. At the very least, you will have to be able to get your root/index page into the ODP. Attempt to include your most important keywords in the title and in the description you submit to the ODP. Having these words in the name of the category you're submitting to or in the URL you submit are also things that might have a positive effect, but I am unsure whether they produce a significant benefit or not.

After you have been able to squeeze your index page into the directory, try to do the same to as many of your subpages as you can. ODP's rules state that in most cases, they will only list one page per site, but I've seen plenty of sites that have at least five subpages listed. Be careful while doing this, because excessive submitting can in extreme cases result in all of your pages being dropped from ODP and your site banned for life.

The minimum requirement is to make sure that each page has plenty of useful, unique content that is relevant to the category you are submitting to. It might also pay off to keep a brief "cooling off" period in between submissions. Never, ever even attempt to get all of the pages on your 200-page site into ODP.

Again, include your most important keywords both in the title and the description you submit to the ODP. For example, if you sell cars in your online store called "Auto Shop", have a subpage about Ferrari Testarossa and you want it to rank highly for those words, the title and description you submit to ODP should be something like:

Title: "Auto Shop's Ferrari Testarossa page"

Description: "Read about the history of Ferrari Testarossa, learn about its driving characteristics, visit a gallery of pictures or buy the thing!"

Got it? For each page, select one unique keyphrase, get it into the title and the description and submit. Choose the keyphrase carefully, because once you've submitted, it can be difficult to change the information you have entered. Repeat this process as many times as you dare, selecting content-rich pages from your site and submitting them into different categories.

This is a case of greed versus fear - if you're too frightened to try, you'll never get anything. But if you let your greed push your brains into the background.. you'll lose everything you already had. Should you want to get further details on submitting your website to the ODP, simply read my article about the subject.

Ranking high at Google - key number two

At this point, you hopefully have at least one, but preferably a couple listings at ODP with perfect descriptions and titles. The next part is to optimize the HTML code of the pages to match Google's algorithm as well as you can. While I believe that the ODP listings are the most important factor in the ranking, a completely unoptimized page that is listed in ODP can certainly be beat by a well-optimized page that is not in it. Of course, the best combination is a page that is both optimized and listed in the directory, what is exactly you should shoot for.

OK, let's take a look at the various areas of page optimization for Google:

  • Title: The keyword or phrase should be included in the title of the page. However, it is probably best to include other words in addition to the keyword as well. For single keywords or two word phrases, I'd consider a title of 3-5 words in length to be the best choice.

  • Headings: Placing the keyphrase in a H1 or H2 heading at the very beginning of the page seems to work well. I have seen pages that rank high without headings, but it would seem to me that a good heading makes the job a bit easier. For the heading, I generally use just the keyword or keyphrase without adding any other words into it. If the page in question is a very long one, using a H3 heading with the keyword in it every now and then to retain the focus doesn't seem to hurt.

  • Density: Google doesn't seem to be too picky about keyword density, just as long as the keyphrase is found often on the page. I myself tend to aim at around 9-10% as measured with this tool, but a slight deviation from it either upwards or downwards shouldn't cause great problems. In many cases, Google seems to tolerate and even like very high keyword densities.

    The page should be somewhat "front-heavy", meaning that you should work the first instance of the keyword somewhere very near to the beginning of the page and make it appear once or twice fairly close to this first keyword, scattering the rest across the page.

  • Special words: Including the keyword in link text or in bold text does seem to give a slight advantage, but is not mandatory in my opinion. If I would have to choose between the two, I'd see using the keyword in link text as more important than using it in bold.

  • Meta tags: Not useful with Google, but you won't get into trouble for using the standard keyword and description tags either. Include them or leave them out, your choice.

  • Link popularity: As said, ODP links are gold, but links from other respected sources, especially Yahoo, can be very valuable as well. Links from normal pages, if you have a large number of them pointing at the page you're optimizing, will provide a good edge against the competition.

  • Themes: Haven't seem them playing a part in the Google algorithm, except if you count relevant link popularity as a part of themes.

  • Click popularity: Not in use.

There you have it, the outlines of the Google algorithm as seen by me. Not very complicated, is it? I hope that the information you've read has been detailed enough to give you some ideas on how to improve your ranking and get more traffic to your site.

The next project I'm planning is to examine Altavista's and FAST's algorithms closer, but I'm currently a bit in the dark as to what comes to those. If I get them nailed one day and if the feedback from this article is positive, you might get to read an article about them sometime in the future. Only time will tell.


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Friday, October 10, 2003

CD-Copy Protection Killed by Shift Key




WINAMP.COM | Latest News
By Mike Darrah
Published October 07, 2003 @ 08:37 AM

A flaw has been unravelled in the CD-Copy protection technology developed by SunnComm Technologies Inc. which is so simplistic, it requires the stroke of a single key to exploit.
The flaw, discovered by John Halderman (a Princeton graduate student), in SunComm's MediaMax CD3 software invokes a work around solution to disable the "autorun" encrytion software on a protected disk. Quite simply, by holding down the shift key when accessing a CD in Windows, the encryption software designed by SunComm to encrypt the contents of that compact disk simply fails to ever execute.

In stopping this auto execution, the software which is designed to install a proprietary driver to access the contents of the CD is cancelled.

The technology, used in Anthony Hamilton's "Comin' From Where I'm From" was released from BMG into the US market earlier this year. The CD fails to work at all on a Mac or Linux based computer due to the disc copy protected design.

BMG claimed to be aware of the exploit, stating that the technology was designed to be a "speed bump" for users who wish to copy the CD rather then a full fledged lock down of that CD due to their desires to not cripple the CD's playability and flexibility.


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Web Designer vs. a Professional Web Designer



One of the best ways to vent on the difference between a web design and a professional web designer:

DIDJA HEAR ABOUT that 16 year-old kid who designs web pages and makes over $6000 per month!?!

The hardest part of being a professional web designer is telling people what I do for a living. The range of comments I get runs from dismissal of the web as a fad, to the ever popular, "My fifth-grade son has his own website." The main reason that job titles like Web GUI Designer or Web Creative get bandied about in the media and professional circles is that the term web designer carries about as much respect as paper boy in today's society.

Who's to blame?
It is not the fault of today's web designers that their profession is something that most people who have the ability to get on the Internet can profess to know. It is the fault of today's designer that people do not know the difference between a professional, and a 16 year-old with a knack for self promotion. That difference is design skill, Internet knowledge, experience and professional commitment to the field.

HTML is an easy language to understand, and it doesn't take much skill to go to a store and buy one of the many WYSIWYG web editing software packages. But there is more to web design than coding a page that will show up in a browser. The limitations that are placed on web designers make constructing pages a game of concessions and tricks to fool the browser. We have appropriated the TABLE feature of HTML as a sort of on-line Postscript, defining cells to hold our data or images in the same way that we used paths and text boxes to design for the page. But with every new trick, with every new advance, the nature of the Internet passes our ideas along to every other self proclaimed "web designer" out there.

As professionals we are presented with the same situation that the Desktop Publishing revolution presented to graphic design in the late '80s. Software companies are all proclaiming that their product will make your web pages as good as that of a professional designer. Local community colleges offer web page design classes taught by computer science teachers that focus on the lexicon of HTML and not the goal of providing effective design. Books are available in most stores with titles like The Idiot's guide to Web Design and Web Page Design for Dummies. Our profession is being treated like a high-tech arts and crafts class at the local seniors home.

So what do we do about it?

What we can do
First, we need to widen the gap between the self-proclaimed web designer and the true professional. Professional web designers do not "do" web page design, we practice it. Web design is not a merit badge to be added to your uniform in scouts (but the way things are going it is probably not far off), it is a career choice that demands continual growth and serious dedication. We continually work at improving our skills and techniques, learning how to use new tools and mastering the old ones. To elevate our profession from the perception it has now to the esteem that it deserves, the gap between the professional and the amateur should be evident to the casual viewer.

Second, as professionals we need to understand that a visitor's reasons for clicking a button are equally important to that button's appearance in various browsers. We should be able to look at the information to be included on a website and organize it in an easy to understand manner. Part psychologist and part magazine editor, a web designer needs to be the digital equivalent of a Renaissance person. Just as a good magician can force the queen of hearts to be picked from a deck of cards, we need to be able to channel visitors of a website to the information that will answer their questions.

Third, we must be able to set goals for the sites we design. Working with a client to develop their Internet strategy is as important to the website's success as how it looks. A company that wants a website to just be on-line is going to miss out on the communications impact that an effective website can have. As professional web designers we must be able to work with a company to outline what they want to get back from their website, and what it will take to achieve this return. We then need to use this information to develop a site that will meet the client's needs.

Fourth, an understanding of marketing and PR should be part of every professional web designer's resume. We should know how to use the Internet's gift-based economy to gain an increased customer mind-share for the client. Professionals should have no trouble planning an effective banner campaign or writing meta-tags that work to promote the site. As professionals we will need this type of background to compete with the "after school" web designers angling for our business.

Fifth, professional web designers need to be proud of our profession. It is time for web designers to embrace our title, and take it back from the 16 year-olds. The next time you run out of business cards, take pride in your profession and use the title, Web Designer. Get together with other web designers in your area and start a professional group. Stop hiding behind the fancy wording and creative name games; by doing so you are only adding to the perception that web design is a suitable trade for idiots and dummies.

It is not going to be an easy road to rehabilitate the image of the professional web designer, but it is one that we should all embark on. The future of our profession is being written by our deeds in the present. So the next time that someone tells you that their fifth-grade son has his own website, reply that he should keep up the hard work, and when he graduates from college he might be able to be a professional web designer, just like you. — CHRIS MacGREGOR


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Wednesday, October 08, 2003

Evaluating Online Shopping Cart Software



Here are fanastic guidelines in getting the right shopping cart system for small and medium sized businesses:

Evaluating Online Shopping Cart Software
By Ed Kohler - Web Pro News
If you’re in a position where you need to evaluate online shopping cart software programs for your company, you’re in for a big challenge. There are a ton of shopping cart software vendors online, so how do you decide which one is the best fit for your business? While we can’t possibly offer you a definitive solution, we hope the criteria below helps narrow your search by bringing up a few things that shouldn’t be ignored.

What to consider when evaluating online shopping cart software programs:

1. Hosting – Do you have to host your entire web site with the vendor of the shopping cart software? This isn’t really a plus or minus decision, but if you decide to outsource, are you absolutely sure the hosting company has a reliable and secure hosting environment for your business? For example, if you decided to use Yahoo’s shopping cart solution, you can probably sleep soundly knowing they’ll keep your site running 24/7. In cases where you are not as familiar with the company running your store, make sure to do your research so you won’t end up with an offline store.

2. Design Flexibility – Does the shopping cart program have the flexibility to integrate with the look and feel of the rest of your web site, or will you have to sacrifice your store’s look to adjust to the restrictions of their software? In some cases this might be to your advantage because the shopping cart designers may have integrated a few cart design principles you may have missed but this isn’t always the case. Provide a template of your current site to the shopping cart vendor and ask them if they can integrate that look into their program. If not, keep looking.

Additionally, if you’ve used a different shopping cart package in the past, finding a solution that will enable a relatively simply transition with a database upload from your current cart could save you many hours of work.

3. Shipping – This one can be challenging. Let’s assume you have some items in your cart that don’t justify a shipping charge (memberships, gift certificates, etc.). Additionally, you have other items that are ridiculously heavy to need special shipping requirements. Can the cart handle the exceptions? Can the cart offer free shipping for specific items, or for orders over a certain dollar amount?

3. Taxes – Do you need to tax people in the state you’re in? What if you’re selling a combination of taxable and non-taxable? For example, you probably wouldn’t need to charge a tax on a membership, and some states don’t charge taxes on clothes. Does the shopping cart program address with exception?

4. Search Engine Friendliness – this is a big one. Can search engines read the whole site? Ideally, search engines like Google should index your whole shopping cart, but not all shopping cart programs were designed with this critical criteria in mind. If the major search engines can’t read your web site (or do manage to read it but it’s not fully optimized for search engines) you’ll likely miss out on a large percentage of your potential search traffic. In our experience, we’ve seen sites receive as much as 40% of their search traffic through pages other than the front page of their site. Another thing to consider: the conversion rate on searches for specific products is generally higher than more general searches. If a potential customer searches for a specific product you carry, and that page of your site does not rank well, chances are pretty good that one of your competitors is taking a nice vacation at your expense.

5. Reporting – What kind of data should a shopping cart provide? Sales figures? Traffic info? Biggest selling products? There is a ton of data generated by a shopping cart but and the best shopping carts do a great job presenting that information in an actionable format. Do you know which products are receiving a lot of traffic but no sales? If you did, wouldn’t you take a look at what you could do to improve the copy on that product page?

6. Back end functionality – How easy is it to add new products or product categories? Can you turn items off if they’re out of stock? Can the cart ever be tied to an inventory system? How about loading images? Is this a chore or a simple task? Do you need to upload separate images for thumbnails and a zoom view? If it looks like it’s going to be a chore to maintain your shopping cart over time, move on.

7. Cross selling – Can you cross sell by listing related items for sale within the cart? If someone is looking at some pants can you tell them about a belt? How about offering some batteries for that new stereo? Cross selling is a great way to fill shopping carts but few programs offer this feature.

8. Merchant Account Flexibility – Unless you’re starting an entirely new business online you probably already have a merchant account you can use to process credit card payments. Will you be able to use this with the shopping cart software you’re evaluating? If you have to use the merchant account affiliated with the shopping cart program you’re evaluating, are they acceptable? How do they handle charge-backs? Do they accept all of the cards your offline account accepts? Also, how usable is the cart’s merchant program for your customers? Does it require registration with a 3rd party program to make a purchase like paypal.com? If anything about the merchant program could have a negative effect on your site’s close rate, be careful.

9. Feature additions – Once you launch your cart, you’ll probably start thinking about features that could increase your sales. Does the cart you’re evaluating offer the flexibility to handle additional features? Can the cart have a gift registry so that users can save a wish list? Can the cart have promotional codes, so that referred users can receive a discount? Does the cart offer an affiliate program? Does the cart offer a wholesale login?

In conclusion, there are many questions to ask when choosing a shopping cart technology. We hope the questions above will set you on the right track when evaluating shopping cart software solutions for your business. Clearly every business has its own requirements to consider when evaluating shopping cart software solutions so we hope the question above will put you on the right track when evaluating an appropriate solution for your own business.


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Tuesday, October 07, 2003

MSN to drop LookSmart search

Well, the battle over the search engine wars are starting to come together...I can see that we're looking at the big three to claim ownership of the net due to the huge popularity of Pay Per Click (PPC). Here's a snipit:

SEATTLE, Oct. 6 — Microsoft Corp.’s MSN division will drop its contract with Internet search firm LookSmart Ltd. in January, marking a new stage in the software giant’s long-term plan to develop its own search tools.

Shares of LookSmart plummeted $1.74, or 58 percent, in extended trading Monday on the Nasdaq Stock Market, after closing the regular session at $3.02. Microsoft shares rose 11 cents to close at $29.19 on the Nasdaq.

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Wednesday, October 01, 2003

The Art Of Negotiation


Whenever you're in a meeting, negotiating is a key to sucessful business practices. I received this great article on negotiation...take a look:

The Art Of Negotiation

By Jan Potgieter

According to the dictionary, to “negotiate” means “to confer with another so as to arrive at the settlement of some matter.” Yet, it is a fact that nearly 75% of individuals faced with having to conduct crucial negotiations do not realise success at their negotiation efforts and rarely have a clue as to how to win more during a negotiation. Instead, most negotiators have learned only how to push against others, criticising and attacking rather than identifying one another’s strong points. Typically, criticism, rather than creativity, has become the norm during most negotiating efforts.

Although we, as intelligent individuals, possess countless tools for success, negotiating presents a different type of problem that often leaves us somewhat baffled. Perhaps it’s because we feel vulnerable, afraid of losing out or, worse, having to make what appears to be an unfair concession. Or possibly we have the need to control the situation, which, of course, interferes with our practical powers of reasoning. In any case, whether your negotiations involve a corporate situation, a small business transaction or simply a personal endeavor, conceivably throughout your lifetime you'll spend endless hours in arbitration, mediation and bargaining.
The Right Versus Wrong Syndrome

Allow me to bring this home a little more clearly. Envision yourself presenting a proposal to a potential business associate. You have worked hard on the proposal and proudly present it for review. Upon analysis, ninety percent of the proposal is perfectly acceptable and meets your associate’s needs, but 10% of it falls short. More than likely, your associate will reject the proposal not because it wasn’t a good proposition, but simply because they were blinded by the 10% that is wrong. Instead of coming from a place of agreement, they have based their overall decision on the 10% of the proposal that doesn’t work, leaving you to start from scratch. This is the stage where most of us abort important negotiations.

The problem stems from the fact that we have actually been conditioned into believing that someone’s ideas can be improved by criticism, although experience has taught us that when it comes to negotiating, so much more is achieved when focusing on what's right rather than on what’s wrong. If we seek to improve upon what we see and hear, rather than diminishing someone's suggestions or ideas, amazing results occur.

Our conclusions and means of handling negotiations are based upon the conditioning we’ve learned through our educational institutions and from our general upbringing. A sad commentary, that culturally we have become so focused on what's wrong instead of recognising what's right, we often miss opportunities. Rather than working together to create a mutually acceptable solution, negotiators merely play the role of judge, deciding who is right and who is wrong. When both negotiators come from the standpoint of being right, they’re unable to hear each other's opinions. Hence, conflict and frustration is frequently the result, and this can be avoided.
Effective Negotiation Tools!

We need intelligence and sharp focus when we begin the negotiation process but more importantly we need a good measure of wisdom to widen our perspective. Whether you are currently in the process of negotiating a business deal or contract, or simply trying to develop a new set of tools that can empower your negotiation skills, the following are some tips that will help you start moving in a new direction.

a) When beginning to negotiate, try not to be tempted into attaching absolute value labels to points of view or persons/parties, e.g. good, bad, right, wrong, shrewd, co-operative, etc.

b) Avoid labels and stereotyping and do not prejudge a person or problem before sufficient information is provided.

c) Bring more to the negotiation table by eliminating reactive and proactive thinking; instead, become a projective thinker.

d) Spend less time thinking about what worked in the past; historical perspectives may no longer be valid or applicable and often freeze our perceptions.

e) Negotiation is a future oriented skill, therefore, look at negotiations as the art of the possible, not the impossible.

f) Instead of defining or describing the situation, try thinking in terms of what can be done, i.e. "how can we create a situation where people will be happy to buy our products, rather than, "what is causing people to dismiss our web site?"

g) If someone says no to a request you make, do not immediately retreat from the negotiation rather retreat within the negotiation.

h) If, during a negotiation, one party becomes stressed and tense, decrease the rate of your speech, lower the tone of your voice, breathe more deeply and more slowly, and generally convey a relaxed image.

Successful negotiations aren't about getting your own way or giving in to another. It is useful to remember never to leave “victims” as a result of your negotiation style as they often have a habit of exacting revenge! Successful negotiations are about reaching a positive end where both parties feel satisfied with the negotiation. The most important part of a successful negotiation is that it becomes a win more/win more situation for all involved and, with the right tools, everyone can leave the negotiation table feeling satisfied and compensated fairly. With knowledge, skills and practice, negotiating can become a truly enjoyable and winning experience.

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